We visited the room in February 2016 and didn’t have time to write a review until now. I know, shame on us, but at least we left a Tripadvisor review.
Hello detectives!

Story

As described on the Brussels Escape Hunt website: “The singer Olivia Bellamonte was kidnapped, we are at the interval of the spectacle in the Opera La Monnaie, which will last exceptionally one hour, find the kidnapper before the end of the interval otherwise it will be to one of you to replace Olivia on stage!”
The story seems interesting and there is no link to anything on the Brussels market today. As it is described, it doesn’t really invite you to solve the mystery. Unless you have a severe stage fright, there is nothing scary about the resolution of you being on a stage, especially since there is nothing stage-like in the room or in the venue for that matter.

Games and puzzles

This was the first escape room tried in Brussels, and didn’t know what to expect. The difficulty level is easy-medium with puzzles that involve locks, finding clues hidden in plain sight and the usual first generation escape rooms puzzles, where technology is not present.
During the game there are some surprises, but there are also some annoying ones that are related to language and interpretation. This breaks a bit the game’s atmosphere.
There are some puzzles that seem too fragile and can be easily broken, so as anyone will explain during the introductory session: be careful not to force, as it may break. Well, it did break for us and with it the mood.
It is recommended for both large and small teams (minimum of 2).

Atmosphere and design

Not much to say really. Nothing impressive except for the surprises during the game which for someone who played other escape rooms are basic. The design is simple, atmosphere is not so well entertained, especially since we could hear the people in the other rooms next to ours and also the Game Masters on the hallway.

Entrance to the Rooms area

Furniture and props are in line with the story, but the lack of sound effects and the constant use of locks, just makes it a lower than average room, at least by the standards for escape rooms around the world.
The hint system is based on a phone, but we had the unpleasant surprise to wait for the hint quite a while. Probably it was too busy, but it doesn’t explain why we could hear other people talking on the phone. Maybe ghosts from other dimensions ?
There is no Game Master per say. They can see what you do in the room, but there isn’t someone watching you all the time. Since there is a monitor or two in front of each room, it just seems that they are running from room to room and check your progress. They do call if they see that you didn’t progress in a timely manner which is a plus.

Logistics

There are two such rooms that can be played at the same time.
Minimum number of players is 2 which is perfect for a date or a quick getaway.
Reception area is very well done with props for photographs and free drinks or coffee / tea. Downside is that if you come earlier that 10 minutes for your appointment you need to wait outside in order not to hear spoilers. That is ok during summer, but it was really cold during the winter time!

Further information and observations

They are the first and biggest operator in Brussels with a huge number of rooms and several rooms on the same theme. This is very useful for team buildings and corporate events where you can even have “battles” for who escapes first.
The rooms are first generation escape rooms with the main focus on locks and very little technology.